Our Hospice Care Team
Hospice care is coordinated and delivered by a professional team consisting of your Physician, hospice physicians and nurses, social workers, spiritual counselors, hospice aides, trained volunteers and other specialists when appropriate- all working together to meet the individual needs of each patient and family. First and foremost, your team members include you and your loved ones. A typical care team includes:
- You and your family
- Your personal physician (sometimes called the “attending physician”)
- Our hospice physician
- Nurses with specialized hospice training
- Home health aides (or “hospice aides”)
- Licensed social workers
- Interdenominational chaplains
- Bereavement counselors
- Other therapists as needed (such as physical and occupational therapy)
Core Team Principles:
We Put Families First. All of our team members are dedicated to support you and your loved ones. We strive to include you in all decisions that are made and all that we do. We communicate with family members on a regular basis and as needed.
We Know That Our Employees Are Our Greatest Resource: Alliance Hospice Care leadership believes that the best way to teach is to lead by example. We train our employees to deliver the best care possible in a manner that is respectful and compassionate. We treat our employees with those same principles in mind. At Alliance Hospice Care, the employee experience goes beyond salaries and benefit plans. Every employee is challenged on a daily basis to provide input on the way we do things. If they have a better way of doing things they are encouraged to let us know. We regularly recognize employees who help us make a difference.
We Must Provide The Best Customer Experience If We Want To Continue To Thrive: In this competitive healthcare environment, Alliance Hospice Care must exceed the expectations of our patients, their families, and our partners in the healthcare community. Alliance Hospice Care strives to provide the needed services as quickly as possible, wherever and whenever services are needed. Alliance Hospice Care focuses on the little things, which often can make a big difference including short phone hold times and a “can do” attitude that you will notice throughout our organization.
Exceptional Medical Care: Our experienced team of physicians and nurses work to control pain and manage symptoms, supply medications, monitor drug interactions and provide medical supplies and equipment. They work with your personal physician to ensure coordination of care. And, medical options are discussed with you, allowing you and your loved ones to determine your preferred course of care.
Personal Care: Our home health aides are personal care specialists, helping you with daily activities such as bathing, dental care and other elements of personal hygiene.
Insurance and Planning: Our social workers help you with insurance paperwork and other complex financial matters. They also help you make decisions about future medical care such as advance directives and help navigate assistance and eligibility for other assistance and services, such as military resources, government assistance, or transportation.
Spiritual Support: Our chaplains and counselors help to address spiritual and emotional issues, regardless of faith. With their support, you can find peace and comfort when it matters most.
Volunteer Support: Our trained volunteers are available to help with a wide variety of services from running personal errands to transportation, to engaging in special interests and hobbies and providing emotional and social support. Volunteers often lend a hand with day-to-day tasks too, so that caregivers can spend more time with their loved ones or take a break to recharge.
Emotional Support: At Alliance Hospice, we also provide caregiver education, professional grief counseling and support to families and loved ones anytime, during and after we care for your loved one.
Patients and Their Families Come First. Every decision that we make is based on meeting the needs of our patients. Each patient that we care for has a very specific set of needs. The need may be the immediate attention of one of our clinicians, or advice from a nurse in the middle of the night. Whether it is long term planning for care of your loved one or emotional support of a family member; Alliance is committed to meeting the need. Many providers fail to go the extra mile because it costs money. At Alliance, we take care of patients, no matter what the circumstances may be.
Our Employees Are Our Greatest Resource: Alliance leadership believes the right way to teach is to lead by example. The best way to deliver care in a compassionate, respectful way is to treat our employees with those same principles in mind. At Alliance, the employee experience goes beyond salaries and benefit plans. Every employee is challenged on a daily basis to change the way we do things if they have a better way. We recognize employees who make a difference on a regular basis
We Must Provide The Best Customer Experience if we want to continue to thrive. In a competitive healthcare environment, Alliance must exceed the expectations of our customers who include our patients, their families, and our partners in the healthcare community. Alliance guarantees in home service faster than any company we compete with because we feel that our patients with healthcare related needs shouldn’t have to wait. Alliance focuses on the little things which often can make a big difference including short phone hold times and a “can do” attitude that you will notice throughout our organization.
Alliance Hospice Care Must Play A Lead Role In Reducing Healthcare Costs: We believe that all healthcare providers must participate in finding ways to reduce costs to lower our national healthcare expenditures. We believe that leading by example makes the strongest statement. Alliance offers a comprehensive line of in-home services which cost a fraction of what comparable care in a hospital setting would cost.
Touching The Lives Of People Coping With Serious Illness Takes Dedicated Services And Special Support: At Alliance Hospice Care that is our focus — providing innovative care with the supreme skill, compassion and respect.
Our name Alliance signifies an alliance between the individual and family receiving care and our medical providers. The multidimensional cross in our logo represents the multidimensional care that we provide to our patients.
To learn how Alliance Hospice Care can address you or your loved one’s individual needs, contact us at (617) 402-5202, or email firstname.lastname@example.org.